FAQ

Do you have a question? Check out this page for the most common questions

Frequently Asked Questions

What areas do you cover?
We provide our catering within a 40 mile radius of our offices in Kent

There is no kitchen at the venue where my event is to held. Are you still able to cater there?
Yes we can! In addition to what we can prepare at our kitchen, we also have a mobile kitchen which allows us to cook your food right on-site. Please let us know where your event is being held when you give us your event details so we can address the logistics and any possible issues

Can I customize my catering package as I don’t see exactly what I am looking for?
Absolutely! We will work with you to create the catering menu that suits you best. You can mix dishes from different menu packages, - basically you can pretty much create any assortment of items you’d like for your menu. We can also customize your package by adding bar services, rentals you need, and even entertainment & activities.

Do you offer tastings?
Yes once you have agreed menus then we offer a complementary tasting for 2 for any parties over 50.

Do you require a deposit to hold my date?
Yes we request a deposit with full pre-payment 3 weeks prior to the event.

How do I pay my deposit and subsequent payments?
We ask that payments are made direct to our account, by cheque (this must be 3 weeks
Prior to the event) or cash.

When do you need my final details?
Three weeks prior to the event, once we have received this information we will invoice you for payment.

Is there a minimum number of guests you cater for?
We generally do not book events of less than 15 people, but we often make exceptions & try to cater to everyone. When you complete our online inquiry form, please note the number of guests you anticipate & we will let you know if we can accommodate your event.

If I need to cancel my event what is your cancelation policy?
If you cancel your event, your deposit is none refundable If you cancel your event within 14 days we cannot refund your payment.

Can you provide me any services other than catering?
Absolutely! We are a one-stop-shop, so we are happy to arrange event rentals you need such as guest tables, seating, linens, chair covers, china, Marquees - almost everything you can think of! We can also arrange entertainment services like a DJ, bouncy castles, florists table decorations, staging, Just let us know what you need & we will include those items in your catering package quote.

Is Souffle Catering insured?
Yes, we have insurance that is required to prepare & serve food We can provide you with a copy of this.

What do your staff wear while working?
Our kitchen staff wear chefs whites and our front of house team wear black trousers, black shirts,
Long bar aprons and waistcoats.

Do you have vegetarian and vegan menus?
Yes we do. We will be able to identify the vegetarian & vegan friendly menu items we offer.
At time of meeting with you. Some items are on our website menu page.

Do you cater for funerals?
Funerals are one of the most distressing times, especially when you have to deal with the additional arrangements for a bereavement. Our team is on hand to offer you support and will organise your entire wake, we can deliver and serve the food to your place of choice.

Souffle – Catering and Event Planning made Easy

Funeral Catering Cooking Lessons Secret Souffle Top Tips from Nick

images/800/FAQ-1_W.jpg images/800/FAQ-2_W.jpg images/800/FAQ-3_W.jpg images/800/FAQ-4_W.jpg images/800/FAQ-5_W.jpg images/800/FAQ-6_W.jpg

Souffle Catering and Event Planning
April Cottage, The Green, Bearsted, Maidstone, Kent ME14 4DN Tel: 01622 738666 Send an email

images/original/Facebook-Icon.pngimages/original/Instagram-Icon.png